Important changes to our IT Support services

Stilgherrian writes:

From Monday 1 September, except in a very few cases, I won’t be doing any IT Support work personally. This article explains how things will work after that.

For two years now, I’ve been intending to operate in line with Prussia.Net’s slogan, Managing Information for Small Business. As I explained in Prussia.Net evolves, this is all really about your business information, not “just” computers. And it’s about a managed approach, not just fixing things when they break.

My personal role will be to do that planning and management. I’ll help you figure out what tools will most effectively support your business, and then select and manage the suppliers who’ll make it happen. I’ll also be working more on web development, and especially the new “Web 2.0” and “social media” tools.

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Posted on 05 Aug 2008 | 1 comment | Filed Under: IT Management, Features, Announcements

“I don’t understand computers” is not an excuse

Business managers need to know how to manage every aspect of their business—including computers and the Internet. You don’t need to know the technical details, but you should know enough to make effective decisions about how they’re used in your business.

Stilgherrian has written a fairly blunt article in his personal website.

Posted on 08 Feb 2008 | no comments | Filed Under: IT Management, Features

What do your emails say about your business? “21st century professional” or “amateur”? Watch out for Prussia.Net’s “Effective Email” seminars coming soon. Email sales@prussia.net for advance details and a discount coupon.

New (interim) rates for IT Support services

An interim version of Prussia.Net’s new IT Support rates starts today.

I say “interim” because, as I’ve mentioned before, I’m selecting a business to handle this stuff long-term — a company rather than an individual because one person simply can’t be available 24/7.

I haven’t finished that yet, so I can’t give you full details. However, the hourly rate will be cheaper if the work is done as part of a pre-paid plan, rather than responding as tasks pop up randomly.

Meanwhile, from today I’ll be charging new rates for work I do personally. It’s the first change in two years.

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Posted on 01 Sep 2008 | no comments | Filed Under: IT Management, Announcements

Gretsch Custom Shop website

Not that long ago we produced yet another small website for our friends at Fender Australia, for the custom made Gretsch guitars they distribute.

Gretsch Custom Shop website

By creating a separate website at gretschcustomshop.com.au, they’re able to showcase the unique, top-shelf qualities of these instruments and give visitors the impression they’re seeing experiencing special.

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Posted on 09 May 2008 | no comments | Filed Under: Web Development, Projects

Easter Holiday Arrangements

Prussia.Net will be in holiday mode from 5pm today until 9am on Tuesday 25 March.

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Posted on 20 Mar 2008 | no comments | Filed Under: Announcements

Thoughts on Prussia.Net’s future

Stilgherrian has been thinking about how Prussia.Net will evolve in 2008. An article on his personal website Prussia.Net versus Skank Media: my new business structure has the details.

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Posted on 23 Jan 2008 | no comments | Filed Under: IT Management, Announcements

Holiday arrangements 2007-08

Prussia.Net’s office will be closed on Saturday 22 December 2007 and re-opens on Wednesday 2 January 2008. Support services will operate in “after hours” mode between those dates. Full details in our Support Centre.

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Posted on 11 Dec 2007 | no comments | Filed Under: Announcements